This weekend was supposed to an exciting one for iOS and Android users, and the beginning of a new era for BlackBerry, who did release their iconic BBM service to all compatible iOS and Android devices, only to pull the app from off the App Stores later that day. The problem came when a leaked version of the BBM APK (setup) file made its way to the internet, which subsequently lead to nearly 1.1 million people trying to get their BlackBerry accounts activated and receive their BBM pins. While iOS users who managed to get their service activated can continue to use BBM, the Canadian company has disabled the service for Android users.
So when can we expect BlackBerry to clear up this mess and learn to roll out a new service without failing due to expected scenarios such as a huge rush of new users? No clue, but it better be soon, before people forget another of BlackBerry's products and discard it when it does launch in the near (or distant) future.
Prior to launching BBM for Android, an unreleased version of the BBM for Android app was posted online. The interest and enthusiasm we have seen already - more than 1.1 million active users in the first 8 hours without even launching the official Android app - is incredible. Consequently, this unreleased version caused issues, which we have attempted to address throughout the day.
Our teams continue to work around the clock to bring BBM to Android and iPhone, but only when it's ready and we know it will live up to your expectations of BBM. We are pausing the global roll-out of BBM for Android and iPhone. Customers who have already downloaded BBM for iPhone will be able to continue to use BBM. The unreleased Android app will be disabled, and customers who downloaded it should visit BBM.com to register for updates on official BBM for Android availability.-BlackBerry statement