In its continued fight against abusive behavior, Twitter has introduced more muting and reporting features. Muting, which is currently limited to specific people, will now be possible for keywords, phrases, emojis, and hashtags. This ensures users can filter out almost anything they don't want to see.
Much of Twitter's anti-abuse system is reliant on user reports, which is why that functionality is also growing. It's now possible to report abusive content that isn't even directed at you. You can report tweets if they "target people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability or disease."
Twitter admits it still has work to do and it hopes these tools will help. At the same time as Twitter is bowing down to some users with these features, others are concerned it may be going too far.
We've seen a growing trend of people taking advantage of that openness and using Twitter to be abusive to others. Because Twitter happens in public and in real-time, we've had some challenges keeping up with and curbing abusive conduct. - Twitter