Twitter Tests @Support Bot

If you have a question pertaining to Twitter's platform, a new support bot may be able to help. The social network is testing a bot on its @support account that'll soon answer basic user questions through direct messages.

Twitter is still just testing the feature and the bot is limited to answering questions dealing with accounts, abuse, impersonation, general, and "Twitter Tips."

You'll be presented with the ability to pick your category of inquiry and the bot will take over from there, reading off responses from a limited pre-written script.